HR & Office Manager
Head hunted back in 2007, Heather came from a predominantly administration background. Her excellent communication and organisational skills has seen her progress through Lingwood Security, from all HR matters including planning, monitoring and appraisal of all employee work results carried out by the Operations Management Team, to Training and Management of all systems and processes with the Administration Team. She deals with resolving grievances, counselling and career development of employees and supervisors.
Her keen eye for detail ensures that our invoicing and payroll programmes are updated properly and she trains all staff in the use of this system. Providing full support to the Directors and General Manager she oversees the smooth running of the day to day office duties.
We asked Heather to reflect on her time here at Lingwood Security Management.
Over to you Heather:
How did you first get involved with Lingwood Security Management?
I was still working at the Visitor after Jo had left to come to work for Alan. I received a call from Jo one day supposedly needing help with an excel spreadsheet. This of course was just a ploy. A couple of days later I met with Alan and Alan at the Grove Restaurant and the rest they say is history
What was your first impression of Lingwood Security Management?
A very professional family run company striving to be the best but still maintaining the close-knit family element within the management structure, which makes them unique.
What's your first memory of working at Lingwood Security Management?
Being thrown in at the deep end with a disciplinary meeting after being there three days and my first audit a few weeks later.
What do you find most challenging about your work?
If you weren't working at Lingwood Security Management, what would you be doing instead, or what would your life be like?
A lady of leisure!
How would someone describe you?
Firm but fair I hope! And probably over accommodating when it comes to other people which hinders me in the long run.
What do you do when you aren't working?
Chilling with family and friends
Anything else you want to tell us?
I’ll be here until they carry me out in a box!